Caretel

Connect better, perform better

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We pledge to challenge conventions, create experiences beyond expectation, and deliver outcomes unimagined, for our clients, their customers and staff. This promise is driven by four key ideas that help us back our words with action, and promote actual positive change for our people and planet.

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About us

WHO WE ARE

CARETEL provides one stop automated solution for your trade and industry. Depending on the size and field of your organization, we have different products and services to meet your requirements. We provide optimum and customized solutions made for your organization.

CARETEL began its business operation as a hardware and network solutions providing company from 2010 and more than 100+ support locations in Eastern India

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Years in Business

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Employees

what do We offer

OUR BEST SERVICES

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CARETEL offers comprehensive network management solutions with a single point of responsibility. CARETEL services enable a secure and highly scalable network with significantly lower risk and complexity of network management. Proactive monitoring of the customer network and guaranteed SLAs address the connectivity, manageability and accountability needs.

Single point of Responsibility for Network Management
Secure and Highly Scalable Network
Lower Network Management Cost
Real Time report on Customer Portal
Guaranteed SLAs with High Up-time
Real-Time Network Monitoring
Availability & Performance Monitoring
4 hours response tome & 24 hours of resolution time

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Management and Advanced Security
NMS Suite - Manage both wired networks and wireless infrastructure
Network Access Control.
Copper cabling is always evolving to keep up with new processor speeds, software applications and protocols. We offer latest technology cabling solutions (cat 5e, Cat 6a /Cat 7) to our customers.
To satisfy diverse customer requirements, we deliver complete copper cabling solution, along with coordinated terminations at both network rack & workstation side

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The growth in GDP has led to the establishment of multiple industries on the periphery of cities. These areas typically lack city telecommunication network on copper and optical fiber and thus these regions are deprived of high speed leased line connectivity to run the operations of these industries. These industries seek Connectivity Solutions with very good service. Out of the various options available in terms of EVDO, ISDN, RF Links, etc. last mile connectivity on RF is the most suitable solution for large bandwidth.

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We specialize in design of best-in-class video surveillance solutions including Network Cameras, NVRs, and Software with superior image quality, exceptional flexibility and reliability for the global market. We offering excellent pre/after-sales and technical support services that exceed customers’ expectation.

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HARDWARE SALES & SUPPORT SERVICES

We offer servers, computers, computer accessories and services by sourcing from OEM’S & local market. Our team of experts is ready to serve you when you are worried due to lack of confidence in “commitment of service”. You are hereby requested to call us for any kind of requirement of computers, computer parts and services whatever and whenever you need.

CARETEL also offer & Supply, Delivery & Installation of:

Hardware Supply
Hardware at competitive price
Modem, Media converter, Switch, Firewall, Wireless, Routers etc.
RF installation & Solution
PC, Printer, Scanners
Server & Switch Equipment maintenance
Desktop maintenance and support
Fire alarm system
Fire protection system (Gas based, Fome based, Water Mist)

Assurance

SERVICE ASSURANCE

Service assurance, in telecommunications, is the application of policies and processes by a Communications Service Provider (CSP) to ensure that services offered over networks meet a pre-defined service quality level for an optimal subscriber experience.

The practice of service assurance enables CSPs to identify faults in the network and resolve these issues in a timely manner so as to minimize service downtime. The practice also includes policies and processes to proactively pinpoint, diagnose and resolve service quality degradations or device malfunctions before subscribers are impacted.

A service-level agreement (SLA) we commitment between a service provider and a client. Particular aspects of the service – quality, availability, responsibilities – are agreed between the service provider and the service user